RETURNS & WARRANTY
Customer Satisfaction
Please contact us if you have any questions or concerns before or after your purchase and you find any damage or dissatisfaction after receiving the product,
We will reply to you within 24 hours.Hope you will get 100% satisfaction
PAYMENT
To protect your interests, your payment will be temporarity held by Paypal.
During this period you are not satisfied with the product and you want to refund, will be refunded directly by Paypal
Notice
1.Usually the package will be shipped within 1- 2 working days after the payment confirmed
2.It will take 24 hours to update the tracking number once you have received the automated tracking email. if there still no status after 24 hours, please contact us email at htmsvision@gmail.com and we will update or determine the status of your package.
3.We use FBA to ship, members can enjoy expedited shipping service.
Mailing address error
If you accidentally write the wrong mailing address, don't worry, please contact us within 12 hours, we will change it to the correct mailing address for you.
If you have received the shipping information, the product you purchased has already been shipped. In this case, you need to contact the shipping company directly to modify the shipping address, because once you leave our facility, we will not be able to modify the address for you, and We are unable to contact the shipping company on your behalf for security and privacy reasons.
REFUND POLICY
Our customer can enjoy 30 Day Money Back Guarantee after purchasing. So if you are not completely happy with your purchase for whatever reason, remember to tell us and we will provide you the best service! However, please note that items purchased during the promotion period or from our promotion page are not eligible for return or exchange.
But you need to know before the refund
1.Any abnormal use and storage of goods resulting in quality problems will be no refund
2.All returned sunglasses must be in original packaging and not worn out
3.If you need a refund due to product quality problems, please contact us in time and attach a picture
Please contact us if you have any questions or concerns before or after your purchase and you find any damage or dissatisfaction after receiving the product,
We will reply to you within 24 hours.Hope you will get 100% satisfaction
PAYMENT
To protect your interests, your payment will be temporarity held by Paypal.
During this period you are not satisfied with the product and you want to refund, will be refunded directly by Paypal
Notice
1.Usually the package will be shipped within 1- 2 working days after the payment confirmed
2.It will take 24 hours to update the tracking number once you have received the automated tracking email. if there still no status after 24 hours, please contact us email at htmsvision@gmail.com and we will update or determine the status of your package.
3.We use FBA to ship, members can enjoy expedited shipping service.
Mailing address error
If you accidentally write the wrong mailing address, don't worry, please contact us within 12 hours, we will change it to the correct mailing address for you.
If you have received the shipping information, the product you purchased has already been shipped. In this case, you need to contact the shipping company directly to modify the shipping address, because once you leave our facility, we will not be able to modify the address for you, and We are unable to contact the shipping company on your behalf for security and privacy reasons.
REFUND POLICY
Our customer can enjoy 30 Day Money Back Guarantee after purchasing. So if you are not completely happy with your purchase for whatever reason, remember to tell us and we will provide you the best service! However, please note that items purchased during the promotion period or from our promotion page are not eligible for return or exchange.
But you need to know before the refund
1.Any abnormal use and storage of goods resulting in quality problems will be no refund
2.All returned sunglasses must be in original packaging and not worn out
3.If you need a refund due to product quality problems, please contact us in time and attach a picture
